Patient Notices 



Covid Update


The symptoms of COVID are a high temperature above 37.8, a new cough (usually persistent and dry) loss of taste or smell and breathlessness.


All patients with queries or mild symptoms of Coronavirus should go to NHS Inform website where all the relevant advice is available.


The Covid Helpline ceases 31st March 2022. If you have COVID symptoms and need medical help between surgery hours 08:00 - 18:00 Mon-Fri (except Public Holidays) please contact us here at the Surgery. 

If you need help outside of these hours, please call the Out of Hours Service on 111.


If you need a sick line to self-isolate this is available direct from this website, you do not need a GP sick line. Click here for direct link


Visiting the Surgery

Although the surgery is open and managing as many, or more, patients than ever, we are still trying trying to limit footfall in the surgery to only those who have an appointment.


Please try not attend the surgery if you do not have an appointment - phone or use eConsult.


All prescriptions will be sent to your nominated chemist. Do not come to collect them from the surgery unless advised otherwise. Sick lines will be posted or emailed to you.


For information about video consultations see below.


All patients unless medically exempt must still wear a face mask when visiting the practice.




The North Surgery has been serving the Annandale community on our current site in Greencroft Wynd since 1991. We are an NHS general medical practice who offers a full range of services to around 7500 patients in Annan and the surrounding area.

Browse our Web site for more information about the Practice.

If you have any questions or would like to speak to someone regarding our services, please contact us via our eConsult system

Online Ordering of Prescriptions

You can order your prescriptions online. You need to register first with Patient Access by clicking HERE. Once registered click here to log on or you can also access appointments via the Patient Access Android or iPhone app (see Patient Access website for details).


Some medications are not available to order via Patient Access. If the medication you need does not show up then submit an admin request via eConsult by clicking here.


Please allow 72 hours before you contact your nominated Pharmacy.

General Data Protection Regulation (GDPR)

The Practice holds medical records confidentially and shares them with appropriate staff who are involved in providing direct patient care for individual patients. GDPR introduces new rules on privacy notices, as well as processing and safeguarding personal data. Click HERE for further information.

Online Asthma Reviews

If you have been asked to fill in an online asthma review then click here to find the form.

Sending Photographs

The best way to send a photopraph to us is using eConsult. When completing an eConsult you will be asked if you want to add a photo. Click here for guidance as to how to take the best quality pictures.


North Surgery

Greencroft Medical Centre

Greencroft Wynd


DG12 6GN

Contact Details

Reception: 01461 202745



Contact Us Online




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